Cultural Intelligence: Cultural Intelligence (CQ) is a person's capability to function
effectively in situations characterized by cultural diversity, including drive, knowledge,
strategy and action. CQ is a critical capability that enhances employee, manager,
and organizational effectiveness. It also enhances interpersonal interactions in
a wide range of social contexts.
Exemplary leaders learn how to lead oneself and others across the cultural boundaries
that shape our realities.
Participants will learn the K.A.S.A� model to develop skills in the area of cultural
competency. K.A.S.A� stands for knowledge, awareness, skills and application and
participants will engage in individual and group interactions to increase their cultural
competency to work with people from different backgrounds.
This course is designed for people seeking professional development in the area of